Faqs

Commercial content is licensed under a Standard or Enhanced license. Content marked Editorial is available only under an Editorial license for truthful, newsworthy, documentary, cultural, educational or public-interest use.

An Editorial license applies only to content marked Editorial Use Only, Editorial Content or similar. It permits truthful newsworthy, documentary, cultural, educational or public-interest use. It does not permit advertising, marketing, promotion, sponsorship, merchandising, packaging, product placement, branding, fundraising or other commercial use. Required credits and rights-management information must stay intact, and buying a Standard or Enhanced license cannot convert Editorial Content to commercial use.

A Standard license covers up to 100,000 reproduced copies, or a broadcast, email or digital audience of fewer than 100,000 viewers, with unlimited web and social views. An Enhanced license lifts that limit. Neither license permits distributing the stand-alone file or creating merchandise, templates or resale products whose main value is the asset itself, unless Wynstock authorises it in writing.

Photos are delivered as high-resolution JPEG or TIFF files. Videos are delivered as high-definition MP4 or ProRes master files, depending on the original capture.

Immediately after checkout your files are available from the Downloads section of your account, and a receipt with your download links is emailed to you.

Yes. A Standard license may be transferred to one client or employer. If more than one client needs rights to the same asset, a separate license is required for each.

Because assets are delivered digitally, all sales are final except where required by applicable consumer protection law. If a file is corrupted or incorrect, contact us and we'll make it right.

Absolutely. Our team handles pre-production, production and post-production. Visit the Custom Footage page or get in touch to discuss your brief.

Releases are not guaranteed unless expressly stated for the asset. Check the Content Detail Page for the specific item — if a model, property, or other release is confirmed, it will be noted there. You're responsible for determining whether your intended use needs additional permissions.